Profile- Client Relationship Executive
Qualification - Any Graduate
Salary - upto 25k
Experience - Min 1 yr
Location - Muralipura (jaipur)
Job Summary
We are looking for a dynamic and customer-focused Client Relationship Executive to build and maintain strong relationships with our clients. The ideal candidate will be responsible for handling customer inquiries, ensuring timely follow-ups, coordinating with internal departments, and delivering an exceptional customer experience. The role requires excellent communication, problem-solving skills, and a professional approach.
Key Responsibilities
- Develop and maintain strong relationships with existing and prospective clients.
- Handle customer inquiries through phone calls, emails, and WhatsApp professionally.
- Coordinate with the Sales, Dispatch, Production, and Accounts teams for smooth order execution.
- Ensure timely follow-up on quotations, orders, payments, and deliveries.
- Resolve customer complaints and provide prompt solutions.
- Maintain accurate customer records and update CRM/database regularly.
- Prepare quotations, sales reports, and client follow-up reports.
- Identify opportunities for repeat business and customer retention.
- Conduct regular follow-ups to ensure customer satisfaction.
- Support the sales team in achieving business targets.
- Maintain excellent customer service standards and company reputation.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Good negotiation and coordination skills.
- Customer-centric attitude with problem-solving ability.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Ability to multitask and work under pressure.
- Strong follow-up and organizational skills.
Eligibility Criteria
- Any Graduate (Science background preferred).
- Minimum 1 year of experience in Customer Service, Client Relationship, CRM, Sales Coordination, or similar roles.
- Freshers with excellent communication skills may also apply.
- Good English and Hindi communication is preferred.
Preferred Candidate
- Positive attitude and professional personality.
- Strong convincing and follow-up skills.
- Team player with a learning mindset.
- Ability to build long-term client relationships.
- Self-motivated and target-oriented.
Benefits
- Competitive Salary
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Learning & Development
- Supportive Work Environment
Working Days: Monday to Saturday (6 Days Working)
Working Hours: 10:00 AM – 6:00 PM
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
