Job Title: Telecaller / Inside Sales ExecutiveJob Summary
We are looking for a motivated and well-spoken Telecaller to join our sales team. You will be responsible for reaching out to potential customers, explaining our products/services, and generating leads or closing sales. To be successful, you should be able to handle rejection gracefully, maintain a positive attitude, and have excellent communication skills.
Key Responsibilities
- Outbound/Inbound Calling: Initiate contact with potential or existing customers to promote products/services using a predefined script.
- Lead Generation: Identify customer needs, answer questions about our offerings, and schedule appointments for the sales team.
- Database Management: Accurately record customer details, call outcomes, and follow-up dates in our CRM (Customer Relationship Management) software.
- Customer Relationship Building: Build rapport with customers to understand their pain points and provide appropriate solutions.
- Target Achievement: Meet daily, weekly, and monthly targets for call volume, lead generation, or sales conversions.
- Feedback Collection: Note customer suggestions or complaints and share them with the management team to help improve our services.
Requirements & Skills
- Education: High school diploma or equivalent (Bachelors degree is a plus).
- Experience: Proven experience as a Telecaller, Sales Representative, or in a Customer Service role is preferred.
- Communication: Exceptional verbal communication and interpersonal skills. Fluency in [Insert Language, e.g., English/Hindi/Spanish].
- Tech-Savvy: Basic knowledge of computer systems and experience using CRM software (like Salesforce or HubSpot).
- Resilience: Ability to handle rejection and remain professional under pressure.
- Negotiation: Strong persuasion and negotiation skills to "close the deal" or convince a lead to take the next step.
What We Offer
- Competitive basic salary + performance-based incentives (commissions).
- Training on product knowledge and sales techniques.
- A positive and energetic work environment.
Job Type: Part-time
Pay: ₹6,000.00 - ₹10,000.00 per month
Expected hours: 40 per week
Benefits:
Work Location: In person
