Customer Care Executive – Work From Home
Job Type: Full-Time
Work Mode: Permanent Work From Home
Job Overview
We are hiring Customer care Executives for a Work From Home opportunity based in Kolkata. This role is ideal for freshers who are looking to start their career in the customer service industry. Candidates should possess good communication skills, a customer-centric approach, and the ability to handle customer queries professionally.
The company will provide a laptop on the onboarding day, which candidates will be required to collect as per company guidelines.
Key Responsibilities
- Handle customer queries through calls, chats, or emails
- Provide accurate information and timely resolutions to customers
- Maintain professional communication with customers at all times
- Ensure high levels of customer satisfaction and service quality
- Follow company policies, process guidelines, and compliance standards
- Maintain proper records of customer interactions and updates
Eligibility Criteria
- Freshers can apply
- No prior experience required
- Minimum qualification: Graduate or Undergraduate (as per company requirement)
- Good communication skills in English and Hindi
- Basic computer knowledge required
- Comfortable working in a remote setup
Work From Home Requirements
- Candidates must have a stable internet connection
- Quiet and professional work environment preferred
Desired Skills
- Good verbal and written communication skills
- Customer handling and problem-solving ability
- Positive attitude and willingness to learn
- Ability to work independently and as part of a team
- Basic knowledge of MS Office and computer operations
Benefits
- Permanent Work From Home opportunity
- Training and skill development support
- Career growth opportunities
- Freshers-friendly work environment
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: Remote
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: Remote
