Job Title: Telecaller / ReceptionistJob Summary
We are looking for a friendly, organized, and customer-focused Telecaller / Receptionist to manage front desk operations, handle incoming and outgoing calls, greet visitors, and provide administrative support. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Answer and direct incoming phone calls professionally.
- Make outbound calls to prospective and existing customers for follow-ups, appointments, and inquiries.
- Welcome and assist visitors, clients, and guests.
- Schedule appointments and maintain meeting calendars.
- Maintain visitor records and front desk documentation.
- Respond to customer queries and provide accurate information about products or services.
- Coordinate with internal departments to ensure smooth communication.
- Handle emails, courier services, and general administrative tasks.
- Maintain a clean and organized reception area.
- Prepare daily call reports and update customer records in the CRM or register.
Requirements
- Bachelor's degree or equivalent qualification.
- B.com Graduate will get first priority
- 0–2 years of experience in tele calling, customer service, or front office (Freshers may apply).
- Excellent verbal and written communication skills.
- Good interpersonal and customer service skills.
- Basic computer knowledge (MS Office, Email, Internet).
- Ability to multitask and work under pressure.
- Pleasant personality with a professional appearance.
Preferred Skills
- Strong communication and listening skills.
- Positive attitude and problem-solving ability.
- Time management and organizational skills.
- Knowledge of CRM software is an added advantage.
Working Hours
Salary
- As per company standards and candidate experience.
Benefits
- Career growth opportunities
- Training and skill development
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
