Key Responsibilities
- Conduct regular training sessions for Sales Consultants and Team Leaders.
- Train the sales team on vehicle product knowledge, features, specifications, variants, and USPs.
- Conduct training on the complete automobile sales process, from lead generation to vehicle delivery.
- Train employees on customer handling, needs analysis, objection handling, negotiation, and closing techniques.
- Monitor individual sales performance and identify training gaps.
- Conduct role plays, mock calls, product demonstrations, and practical sales exercises.
- Develop training modules, presentations, assessments, and training materials.
- Conduct induction and onboarding training for new sales employees.
- Provide coaching and one-on-one feedback to improve individual performance.
- Work closely with Sales Managers and HR/L&D teams to identify capability gaps.
- Track training effectiveness through assessments, feedback, and sales-performance improvement.
- Keep the team updated on new vehicle launches, product updates, offers, schemes, and competitor products.
- Maintain training attendance, assessment scores, and training reports.
Required Skills
- Strong knowledge of automobile retail sales and dealership processes.
- Excellent communication and presentation skills.
- Good understanding of automobile products and customer buying behaviour.
- Strong skills in sales coaching, objection handling, and negotiation.
- Ability to conduct engaging classroom and practical training sessions.
- Good command of MS PowerPoint, Excel, and other training tools.
- Strong interpersonal and team-management skills.
Eligibility
- Graduate in any discipline; Automobile/Mechanical qualification will be an added advantage.
- 3–6 years of experience in automobile dealership sales.
- Prior experience as a Sales Trainer, Product Trainer, Sales Coach, or Sales Team Leader preferred.
- Candidates with strong automobile sales experience and a passion for training can also be considered.
Key Performance Indicators (KPIs)
- Improvement in Sales Consultant productivity.
- Training completion and attendance.
- Improvement in product knowledge and sales-process scores.
- Lead conversion and retail conversion improvement.
- Customer satisfaction and sales-quality improvement.
- New-joiner training effectiveness and ramp-up time
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
