Job Title: Customer Support Executive (Voice Process) Location: Gurugram (Onsite) Job Description We are hiring enthusiastic and customer-focused candidates for the role of Customer Support Executive (Voice Process). The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer service. Key Responsibilities: - Handle inbound and outbound customer calls. - Resolve customer queries and provide appropriate solutions. - Maintain accurate records of customer interactions. - Ensure a high level of customer satisfaction. - Follow company processes and quality standards. Eligibility Criteria: - Minimum 1 year of experience in Customer Support/Voice Process is mandatory (On Paper). - Any Graduate can apply (B.A., B.Com, B.Sc., BBA, BCA, etc.). - B.Tech and candidates with a Technical background are not eligible. - Excellent verbal communication skills with proficiency in English and Hindi. - Basic computer knowledge and typing skills. - Willingness to work from the office. Job Details: - Role: Customer Support Executive - Process: Voice Process - Location: Gurugram (Onsite) - Experience: Minimum 1 Year (On Paper) - Qualification: Any Graduation (Except B.Tech/Technical Background) - Work Mode: Onsite - Salary: Best in Industry + Performance Incentives
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹32,883.30 per month
Benefits:
Application Question(s):
- it's a International Proces Rotational shift night also includes 24/7 ok with this ?
- Salary is 20k to 30k depend on Interview ok ?
- You have on paper experience 1 Year
Experience:
- Customer support: 1 year (Required)
Location:
- Gurugram, Haryana (Required)
Work Location: In person