About the Role
We are looking for a confident, professional, and customer-focused individual to join our team. You will communicate with customers across North America regarding repair services, prepare invoices and estimates, and coordinate with technicians.
Key Responsibilities
Handle incoming and outgoing customer calls.
Schedule appliance repair appointments.
Convert customer inquiries into service bookings.
Prepare and send estimates and invoices.
Resolve customer concerns professionally and calmly.
Coordinate with technicians and office staff.
Maintain records of invoices, parts orders, and customer communication using MS Word, Excel, Email, and company software.
Skills Required
Fluent English (Mandatory)
Excellent communication skills
Patience and professionalism
Sales experience (Preferred)
Customer issue resolution
Good memory and organization
MS Word, Excel & Email knowledge
Tally experience (Preferred)
Qualifications
Graduation or equivalent
Fluent English speaking is mandatory
Location
Bhilai/Durg
Contact
email: [email protected]
Pay: ₹10,000.00 - ₹30,000.00 per month
Work Location: In person
