*Job Title : IT Support Executive*
*Company: Realatte Ventures*
*Location: [Mumbai, Andheri East]*
*Experience: 1 year (flexible for the right candidate)*
*Job Summary:*
We are looking for a proactive IT Support Executive to manage day-to-day IT support needs at Realatte Ventures. The ideal candidate should have hands on experience with laptop and desktop configuration, setup, troubleshooting, and basic software support, ensuring smooth IT operations across the organization.
*Key Responsibilities:*
Configure, install, and maintain laptops and desktop systems (Windows/macOS)
Set up new systems for employees, including OS installation, drivers, and basic software
Troubleshoot hardware issues related to desktops, laptops, printers, and peripherals
Provide basic software support (MS Office, email clients, browsers, antivirus, common tools)
Assist with network connectivity issues (LAN, Wi-Fi, router setup – basic level)
Perform routine system checks, updates, and backups
Coordinate with external vendors for repairs or advanced IT issues
Maintain IT asset inventory and documentation
Ensure data security and follow IT best practices
Provide on-call or immediate support during office hours when required
*Required Skills & Qualifications:*
Basic to good knowledge of laptop & desktop hardware configuration
Understanding of Windows OS (macOS knowledge is a plus)
Basic knowledge of software installation & troubleshooting
Familiarity with MS Office, email setup, antivirus tools
Basic networking knowledge (IP settings, Wi-Fi troubleshooting)
Good problem-solving and communication skills
Ability to work independently and handle multiple tasks
*Preferred Qualifications:*
Diploma/Bachelor’s degree in IT, Computer Science, or a related field
Prior experience in an office IT support role
Knowledge of basic IT security practices
Pay: ₹15,000.00 - ₹25,000.00 per month
Experience:
- IT support: 1 year (Required)
Work Location: In person
