We are seeking a dynamic and result-driven Business Development (US Shift) to join our growing team. The ideal candidate will have 3–4 years of experience in business development or sales, strong communication and negotiation skills, and the ability to identify new business opportunities in the digital marketing services.
This role offers an excellent opportunity to work with global clients, sharpen your consultative selling skills, and grow in a high-performing, collaborative environment.
Role Overview
We are looking for a Client Manager to lead paid media planning, activation oversight, optimisation and client management across Southeast Asian markets for our growth client portfolio brands. Based within the growth team structure, this role will work closely with local market teams, platform partners and cross-functional specialists to drive business growth through full-funnel media strategies. The ideal candidate combines strong performance marketing expertise with strategic thinking, stakeholder management and the ability to navigate multi-market complexities.
Key Responsibilities
Client Management
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Serve as a day-to-day client lead for regional stakeholders.
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Present media strategies, campaign results and optimisation plans confidently.
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Manage client expectations and provide proactive recommendations.
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Build strong relationships with both regional and local market stakeholders.
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Support annual planning, budget discussions and forecasting exercises.
Media Strategy & Planning
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Co-develop full-funnel paid media strategies aligned to brand and commercial objectives.
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Translate business goals into integrated channel strategies across Search, Social, Video, Programmatic & OOH
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Identify market opportunities, audience strategies and budget allocation recommendations.
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Ensure consistency in media planning while allowing for local market nuances.
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Build quarterly and campaign-level media recommendations supported by data and insights.
Campaign Management & Optimisation
Liaise with teams and partners to oversee campaign activation and optimisation across multiple channels.
Guide specialists on campaign structure, audience segmentation, and bidding strategies.
Monitor performance against KPIs and proactively identify optimisation opportunities.
Ensure media investments are delivering efficient growth and business outcomes.
Performance Analysis & Reporting
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Lead weekly, monthly and campaign reporting across SEA markets.
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Analyse performance trends and provide actionable recommendations.
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Translate data into clear business insights for clients and stakeholders.
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Build narratives around market performance, customer behaviour and growth opportunities.
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Track performance against agreed KPIs including:
o Revenue
o ROAS
o CPA
o Site Traffic
o New Customer Acquisition
o Reach & Frequency
o Brand Lift metrics (where applicable)
Leadership & Team Development
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Mentor executives and specialists within the team.
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Review campaign setups, media plans and reporting outputs.
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Foster a culture of accountability, curiosity and continuous improvement.
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Support onboarding and training of new team members.
Required Experience
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5 years of paid media experience within an agency environment.
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Experience managing multi-market or regional accounts.
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Strong understanding of:
o Meta Ads
o Google Ads
o YouTube
o DV360
o TikTok
o Search
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Experience managing both brand and performance objectives.
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Proven track record delivering commercial results for retail, ecommerce, luxury or lifestyle brands.
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Strong client-facing and presentation skills.
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Advanced proficiency in Excel, Google Sheets and reporting platforms.
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Experience working with analytics and attribution tools such as:
o GA4
o Looker Studio
o Campaign Manager 360
Established Industry Leader: 15+ years of proven success in digital marketing and IT services.
Great Place to Work® Certified: Recognized for a positive, flexible, and people-first culture.
Learning & Growth: Continuous training, skill enhancement, and leadership development opportunities.
Health & Wellness Benefits: Comprehensive medical coverage for employees and their families.
Work-Life Balance: 5-day work week, flexible working hours, and generous leave policy.
Global Exposure: Opportunity to collaborate with top international clients across industries.
