Job Role: Admission Counsellor | Cambridge & IB Curriculums
About: company specialized in Cambridge, IGCSE, A Levels and IB academic support, with a strong focus on academic transformation and student outcomes.
We work with students and parents across international curricula and provide specialized academic programs, personalized mentoring, subject support, examination preparation and academic guidance.
We are looking for an experienced Admissions Counsellor who can manage prospective student and parent enquiries, understand their academic requirements and convert qualified enquiries into enrolments.
Role Overview
The Admissions Counsellor will be responsible for managing the complete admissions journey for KA Preps programs — from the first enquiry to enrolment and onboarding.
This is a consultative admissions role, not a telecalling role.
The candidate must be able to understand a student's academic profile, identify the parent's actual requirement, explain the appropriate KA Preps offering and confidently guide the family towards making an enrolment decision.
Cambridge & IB experience is strongly preferred.
Candidates who have previously worked with Cambridge/IGCSE, A Levels or IB students, parents, schools, coaching organisations or education companies will have a significant advantage.
Key Responsibilities
1. Lead Management
- Handle incoming enquiries through calls, WhatsApp, email and other channels.
- Respond to new enquiries within defined timelines.
- Understand the student's:
- Current curriculum
- Grade/year
- Subjects
- Academic performance
- Examination timeline
- Learning challenges
- Parent expectations
- Academic goals
- Qualify leads and identify the most suitable KA Preps program.
2. Parent & Student Counselling
- Conduct structured counselling calls with parents and students.
- Understand the underlying academic problem rather than simply taking a course enquiry.
- Explain Cambridge, IGCSE, A Levels and IB academic requirements in a simple and parent-friendly manner.
- Recommend suitable programs based on the student's needs.
- Explain program structure, faculty, duration, methodology, fees and expected outcomes.
- Build trust and establish KA Preps as a premium academic partner.
3. Admissions & Conversion
- Manage the complete journey:
Enquiry → Qualification → Counselling → Trial/Assessment → Follow-up → Enrolment → Onboarding
- Follow up consistently with qualified leads.
- Handle objections related to fees, timing, program suitability, online/offline learning and competition.
- Convert qualified leads into paid enrolments.
- Maintain a strong admissions pipeline.
- Ensure that every serious enquiry receives appropriate and timely follow-up.
4. Trial Classes & Assessments
- Coordinate trial classes and academic assessments.
- Explain the purpose and outcome of assessments to parents.
- Follow up after trial classes.
- Coordinate with academic teams to obtain relevant feedback.
- Communicate feedback professionally to parents.
- Move qualified students towards enrolment.
5. CRM & Reporting
- Maintain accurate records of all leads and interactions.
- Update CRM/lead management systems on a daily basis.
- Track:
- New enquiries
- Qualified leads
- Counselling calls
- Trial classes
- Follow-ups
- Admissions
- Revenue
- Lost leads
- Reasons for non-conversion
- Prepare regular admissions reports for management.
6. Coordination With Academic Team
- Coordinate with educators and academic coordinators regarding student requirements.
- Ensure the right faculty/program is recommended to each student.
- Communicate relevant student information to the academic team.
- Ensure a smooth transition from admissions to academic onboarding.
Candidate Requirements
Essential
- 2–5 years of experience in education counselling, admissions, student enrolment or consultative sales.
- Excellent spoken and written English.
- Strong communication and interpersonal skills.
- Proven ability to handle parents and students professionally.
- Strong follow-up discipline.
- Ability to understand customer needs and recommend appropriate solutions.
- Comfortable working with targets and conversion metrics.
- Good knowledge of CRM/Google Workspace/WhatsApp and digital communication tools.
- Willingness to work on-site in PCMC, Pune.
Strongly Preferred
Prior experience with:
- Cambridge IGCSE
- Cambridge International AS & A Levels
- IB
- International schools
- International education companies
- Cambridge/IB tutoring or academic organisations
- Premium education counselling
Candidates who have worked with Cambridge/IB students and parents will be preferred because the role requires a strong understanding of the academic ecosystem.
What We Are NOT Looking For
We are not looking for someone whose experience is limited to:
- Cold calling
- Telecalling
- Generic sales
- Lead generation without counselling
- Script-based sales
We want someone who can have an intelligent academic conversation with a parent and understand why the student needs support before recommending a program.
Key Performance Indicators
Performance will be evaluated on:
- Lead response time
- Lead qualification quality
- Counselling-to-trial conversion
- Trial-to-admission conversion
- Overall lead-to-admission conversion
- Revenue generated
- Follow-up completion
- CRM accuracy
- Parent experience
- Quality of student-program matching
Why Join KA Preps?
- Work with a specialised international education brand.
- Work extensively with Cambridge and IB students.
- Be part of a growing education company focused on measurable academic outcomes.
- Work closely with experienced international-curriculum educators.
- Opportunity for significant growth within the admissions and business development function.
- Performance-based career progression.
Selection Process (All Rounds Conducted on the Same Day)
Round 1 – Curriculum Knowledge OF Cambridge & IB and other International Curriculums (20–30 Minutes)
Assessment Also includes:
- Spoken English
- Written English
- Confidence & Presentation
- Relationship-building ability
- Career stability
- Customer handling approach
- Cultural fit
Round 2 – Practical Counselling Assessment (45 Minutes)
Candidates will participate in role-play scenarios, including:
- Counselling a parent for Cambridge/IB admissions.
- Handling fee objections.
- Following up with a hesitant parent.
- Recommending suitable programs.
- Identifying ethical upselling opportunities.
- Drafting a professional WhatsApp message and email.
Round 3 – Founder Discussion (30–40 Minutes)
A strategic discussion to assess:
- Ownership mindset
- Emotional intelligence
- Customer-first thinking
- Long-term relationship-building ability
- Ethical sales approach
- Alignment with Astrykx’s culture and vision
What We Offer
- Competitive Fixed Salary
- Performance-Based Incentives
- Direct Mentorship from Founders
- Leadership Growth Opportunities
- Exposure to International Education
- High-Performance Work Culture
We don’t measure how many calls you make.
We measure how many families trust you, stay with us, and grow with us.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
