The IT Coordinator is responsible for maintaining and supporting the company’s IT infrastructure, ensuring smooth operation of all computers, networks, software, CCTV systems, printers, and business applications across the head office and branches. The role also supports ERP/CRM systems, cybersecurity, data backup, and technical troubleshooting.
Key Responsibilities
* Manage and maintain computers, laptops, servers, printers, scanners, biometric devices, and other IT equipment.
* Monitor and maintain LAN, Wi-Fi, internet connectivity, and network security across all branches.
* Install, configure, and update operating systems, software, and antivirus solutions.
* Provide technical support to head office and branch staff for hardware and software issues.
* Maintain and troubleshoot the CRM, ERP, billing system, and other business applications.
* Perform regular data backup and recovery procedures.
* Monitor CCTV systems, access control systems, and attendance devices.
* Maintain IT asset inventory, including hardware, software licenses, and warranty records.
* Coordinate with external IT vendors, internet providers, and software partners.
* Ensure cybersecurity best practices, including password policies and data protection.
* Set up IT infrastructure for new branches and office expansions.
* Train employees on the proper use of company software and IT systems.
* Prepare monthly IT maintenance and incident reports.
* Ensure minimum system downtime and quick resolution of technical issues.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
