Job Description – Sales Executive
Department: Sales & Business Development
Location: Hyderabad (Operating from Head Office , Warehouse and Customer’s premises with extensive In-city and outstation travel)
About The company
The company is a platform built to transform the education ecosystem with value added services. The company provides the complete range of student requirements including bags, books and uniforms for more than 20,000 students and with firm plans for increasing the customer base to 50,000 students. The company’s goal is to personalize, customize and reinvent brand specific inventory kits for K-12 Schools. The company is headquartered in Hyderabad, India.
Role Overview
We are looking for a dynamic and self-motivated Sales Executive with a passion for business development and client relationship management. The ideal candidate should have experience in both B2B and B2C sales, possess strong communication and negotiation skills, and be capable of driving business growth by acquiring and managing clients as well as managing all metrics of Customer Success. This is essentially a dual role – where the clients acquired during the sales period are successfully managed (end to end) after the sales push.
Experience
- Minimum 1-3 years of experience in B2B and/or B2C Sales.
- Experience in Education, Retail, FMCG, Uniforms, Publishing, or Institutional Sales will be an added advantage.
Key Responsibilities (Sales)
- Identify and generate new business opportunities through field visits, networking, and referrals.
- Conduct sales meetings and deliver effective product and service presentations.
- Understand customer requirements and provide suitable business solutions.
- Manage the complete sales cycle from lead generation to client onboarding.
- Build and maintain strong relationships with clients for long-term business.
- Prepare proposals, quotations, and commercial offers.
- Negotiate pricing and close business effectively.
- Analyze competitor offerings, market trends, and customer requirements.
- Achieve monthly and quarterly sales targets.
- Coordinate with internal teams for smooth onboarding and service delivery.
- Maintain records of leads, meetings, and customer interactions.
- Follow up with prospective and existing clients to maximize conversions and repeat business.
Key Responsibilities (Customer Success and Experience)
- Serve as the primary point of contact for assigned customers after order confirmation, ensuring seamless execution of all committed deliverables and service standards.
- Coordinate with operations, warehousing, procurement, and logistics teams to ensure timely, accurate, and complete delivery of uniforms, books, and related materials.
- Proactively engage with school administrators to monitor order status, gather feedback, and maintain high levels of customer satisfaction throughout the fulfillment cycle.
- Investigate and resolve customer complaints, delivery discrepancies, quality concerns, and service issues within agreed turnaround times in close association with the Customer Care Call Centre team.
- Handle escalations from parents, students, and school representatives with empathy, professionalism, and a solution-oriented approach, ensuring positive customer outcomes.
- Track service metrics, identify recurring issues, and recommend process improvements to enhance customer experience, retention, and long-term client relationships.
Required Skills
- Hard working with excellent communication and interpersonal skills. Strong sales pitching and presentation skills.
- Client handling and relationship management including negotiation and deal-closing skills.
- Market and competitor analysis.
- Problem-solving and objection handling.
- Time management and planning.
- Excellent knowledge of MS Excel and other MS office tools and readiness to adapt to existing ERP/ Tech platforms.
- Willingness to travel within Hyderabad and other cities extensively.
Preferred Qualities
- Target-driven and result-oriented.
- One who gets the job done.
- Confident, proactive, and self-disciplined.
- Quick learner with a positive attitude.
- Ability to work independently and as part of a team.Strong ownership and accountability.
Educational Qualification
At least a bachelor’s degree in Marketing and Sales, Business Administration, Communications, Business Relationship Management , Business Psychology or a related field.
What You'll Bring
- Minimum 1 year of proven sales experience with enthusiasm for learning and personal growth.
- Experience in both B2B and B2C sales along with strong client handling and relationship-building skills. Excellent sales pitching and negotiation abilities.
- Understanding of competitor analysis and market trends.
- Ability to manage the complete sales cycle from prospecting to onboarding and post-sales support.
- Passion for achieving targets and driving business growth.
- Highest standards of integrity , personal grooming , poise , confidence and empathy.
Languages
- English ( Mandatory) – Fluency in spoken and written English along with good command over the language
- Telegu ( Preferred ) – Fluency in spoken Telegu would be an advantage
- Hindi ( Preferred) – Fluency in spoken Hindi would be an added advantage
Pay: ₹300,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
