About this opportunity:
We are seeking an experienced professional to join our team. The candidate will be responsible for managing end-to-end operations, ensuring seamless operational activities, optimizing KPIs, and driving process excellence across multiple OEM’S. This role requires a blend of technical expertise, process management, and stakeholder engagement.
What you will do:
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Network Understanding: Deep knowledge of CORE /RAN architecture, components, and integration.
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Configuration Change Process (E2E): Manage and execute end-to-end changes across all OEMs.
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KPI Monitoring & Optimization: Understanding of KPI’s for 2G/4G/5G NSA and SA
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Call Flow Analysis: Understand and troubleshoot call flows for voice and data services.
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Process Excellence: Drive automation and zero-touch processes in planning and execution.
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Stakeholder Management: Collaborate with cross-functional teams, vendors, and internal stakeholders to align on deliverables.
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Knowledge Sharing: Conduct training sessions, workshops, and documentation for team knowledge enhancement.
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Incident & Change Management: Handle escalations, root cause analysis, and implement corrective actions
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Reporting & Documentation: Prepare detailed reports on upgrades, KPI trends, and process improvements.
The skills you bring:
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Strong understanding of RAN/CORE technologies (2G/4G/5G SA).
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Expertise and familiarity with other OEMs (Ericsson, Nokia, Cisco).
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Proficiency in configuration change methodologies and rollback strategies.
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Knowledge of network KPIs and performance optimization techniques.
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Hands-on experience with call flows, signaling, and troubleshooting tools.
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Solid grasp of process frameworks (ITIL, Lean Six Sigma preferred).
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Strong stakeholder management and communication skills.
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Familiarity with cloud-native solutions and virtualization.
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Ability to work with automation tools and scripting for process efficiency.
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Qualifications: B-Tech/ B.E. and minimum 8 to 12 years of experience of relevant industry experience
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”
