We are a leading Australian car rental company, providing reliable and affordable rental solutions across major cities. We are looking an experienced and highly professional Customer Sales Executive with excellent English communication skills and a strong background in BPO voice and chat processes. This role involves handling customer bookings, ensuring smooth fleets delivery, and maintaining high customer satisfaction levels.
Key Responsibilities
- Handle high number of inbound and outbound calls to assist customers with reservations, inquiries, and issue resolution.
- Manage complex or escalated customer queries with professionalism and efficiency.
- Oversee and process invoices and related documentation with accuracy and attention to detail.
- Collaborate with internal teams to ensure seamless fleets delivery and excellent customer service.
Requirements
- Minimum 3+ years of BPO voice and chat process experience (Mandatory) (Freshers are not allowed)
- Excellent communication skills in both English and Hindi (spoken and written).
- Strong problem-solving skills and the ability to manage challenging situations with patience and professionalism.
- Ability to work independently, multitask, and manage time effectively in a remote environment.
Pay Range: Up to ₹25,000.00 per month
Job Type: Full-time | Mohali
Timings: 05:00 am to 02:00 pm (IST)
Pay: Up to ₹25,000.00 per month
Experience:
- International voice process: 2 years (Required)
Language:
Work Location: Remote
