Location: South Bopal, Ahmedabad
Employment Type: Full-time, Permanent
Work Mode: Work from Office
Experience: 0–2 Years (Freshers can also apply)
Languages Required: Hindi, Gujarati (English will be an added advantage)
About Us
TechnoGlobe - South Bopal Centre is a leading IT training institute located in South Bopal, Ahmedabad. We provide industry-focused IT training programs designed to help students build successful careers. We are looking for an energetic and motivated Telecaller who can effectively communicate with prospective students, generate admissions, and contribute to the academy's growth.
Job Responsibilities
- Handle both inbound and outbound calls professionally.
- Contact prospective students and parents to explain our courses, training programs, and career opportunities.
- Convert inquiries into admissions through effective communication and regular follow-ups.
- Generate new leads through calling, referrals, and other available sources.
- Follow up with interested prospects until the admission process is completed.
- Invite students and parents to visit the academy for counselling and course discussions.
- Maintain accurate records of calls, inquiries, follow-ups, and admissions in the system.
- Build and maintain positive relationships with prospective students and parents.
- Handle customer queries and objections professionally while providing suitable solutions.
- Achieve daily, weekly, and monthly calling, lead generation, and admission targets.
- Coordinate with the counselling and academic teams for a smooth admission process.
- Respond to inquiries received through phone calls, WhatsApp, emails, social media, and website forms.
- Ensure timely follow-up with every lead to maximize conversion opportunities.
- Perform additional administrative and telecalling tasks as assigned.
Required Skills
- Good communication skills in Hindi and Gujarati.
- English communication will be an added advantage.
- Strong convincing, negotiation, and interpersonal skills.
- Ability to convert leads into admissions.
- Confident in handling both inbound and outbound sales calls.
- Customer-focused attitude with excellent listening skills.
- Basic computer knowledge.
- Familiarity with MS Office, Email, WhatsApp, and Internet browsing.
- Ability to maintain call records and follow-up data.
- Target-oriented with a positive and enthusiastic attitude.
- Ability to multitask and work efficiently in a fast-paced environment.
Qualifications
- Minimum Higher Secondary (12th Pass); Graduation is preferred.
- 1–2 years of experience in Telecalling, Telesales, Customer Support, Sales, or a similar role.
- Freshers with excellent communication and learning ability are encouraged to apply.
Pay: From ₹12,000.00 per month
Work Location: Remote
