About the Role
Shoppin is looking for a dynamic, proactive, and quick-learning Customer Service & Operations Executive to join our growing startup.
Key Responsibilities
- Handle customer calls, WhatsApp queries, and orders.
- Understand customer requirements and manage orders from start to finish
- Track and coordinate deliveries until successful completion
- Maintain order, vendor and customer records along with office data entry and analysis.
- Handle basic office administration and operational duties
- Coordinate with staff, vendors, shoppers and delivery partners
Requirements
- Bachelor's degree is mandatory (currently in college is also acceptable)
- Proficient in Microsoft Excel, PowerPoint, Office tools
- Excellent communication in English, Hindi & Telugu
- Strong customer-handling and coordination skills
- Good organizational and multitasking abilities
- Quick learner with a problem-solving attitude
- Comfortable working in a fast-paced startup environment
- Willing to take ownership and handle challenges beyond a fixed job description
Who We're Looking For
Someone who is energetic, responsible, detail-oriented, and willing to learn and grow with a startup.
Contact us to apply
Hiring Manager: P Shashank Veer Website: | Whatsapp: +919989093942 | Email:
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
