Sales & Operations Executive – Job Description
Company: HMBS Textiles Pvt. Ltd.
Location: As per project/site requirement
Department: Sales & Operations
Reports To: General Manager / Director
Job Summary
HMBS Textiles Pvt. Ltd. is seeking a proactive and result-oriented Sales & Operations Executive to support business development activities, customer relationship management, order execution, and operational coordination. The role involves ensuring smooth communication between clients, production, logistics, and management while achieving sales targets and maintaining operational efficiency. The position typically combines sales support, customer management, reporting, order processing, and cross-functional coordination. (enotria.com)
Key ResponsibilitiesSales Responsibilities
- Identify and develop new business opportunities in the textile and manufacturing sector.
- Generate leads through market research, networking, and client visits.
- Prepare and submit quotations, proposals, and commercial offers.
- Maintain strong relationships with existing customers and ensure repeat business.
- Follow up on inquiries, negotiations, and order confirmations.
- Coordinate with customers regarding product specifications, delivery schedules, and payments.
- Achieve monthly and annual sales targets.
- Monitor market trends, competitor activities, and customer requirements.
Operations Responsibilities
- Coordinate with production, procurement, and logistics teams for timely order execution.
- Track customer orders from receipt to delivery and ensure on-time fulfillment.
- Maintain accurate records of sales orders, dispatches, invoices, and customer communications.
- Prepare daily, weekly, and monthly sales and operational reports.
- Resolve customer complaints and operational issues promptly.
- Support inventory monitoring and stock management activities.
- Ensure compliance with company policies and quality standards.
- Assist management in process improvements and operational efficiency initiatives. (enotria.com)
Required Qualifications
- Bachelor's Degree in Business Administration, Marketing, Operations Management, Textile Engineering, or related field.
- 2–5 years of experience in Sales, Operations, Customer Service, or Textile Industry.
- Experience in B2B sales and customer handling preferred.
- Knowledge of ERP/CRM software and MS Office (Excel, Word, PowerPoint).
Required Skills
- Excellent communication and negotiation skills.
- Strong coordination and multitasking abilities.
- Analytical and problem-solving mindset.
- Good reporting and documentation skills.
- Customer-focused approach.
- Ability to work under pressure and meet deadlines.
- Strong organizational and time-management skills. (manatal.com)
Key Performance Indicators (KPIs)
- Achievement of sales targets.
- Customer satisfaction and retention.
- Timely order processing and delivery.
- Accuracy of reports and documentation.
- New customer acquisition.
- Operational efficiency and issue resolution.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
