Job Description
Creating and implementing complex pages
Creating and implementing custom widgets
Implementing designer-provided user interfaces
Matching the UI from designs on various pages of a portal
Resolving UI performance bottlenecks
Resolving complex widget defects
Writing ATF tests
Analyzing usage statistics
Ensuring custom widgets and pages are ready for upgrade
B.E./B.Tech in Computer Engineering or MCA or an equivalent education.
3+ years experience developing on the ServiceNow platform
2+ years experience developing custom service portals
Experience with integrations, platform configuration, design, and deployment
Experience with custom application development including Custom Service Portal widget creation
2+ years of scripting/coding Experience (e.g., JavaScript, AngularJS, HTML, Bootstrap, SQL)
ServiceNow Certifications a plus (bonus for ServiceNow Portal Fundamentals, ServiceNow Portal Advanced)
Web development experience a plus
Excellent analytical and creative problem-solving skills
Technically savvy and able to design and build applications that meet business goals and objectives
Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
Capable of working independently as well as in a team environment
Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
Excellent active listening skills
Capable of dealing with and managing conflict
Able to work effectively in an environment with many competing and high priority demands