About the Role
Meadbery is a 7-year-old D2C health supplement brand. Our Liver Care division sells through an in-house dietitian team that speaks directly with customers every day. We are looking for a Sales Trainer who can turn good callers into great closers — improving how they pitch, handle objections, build trust, and increase order value on every call.
This is a hands-on coaching role, not a classroom one. You will listen to live and recorded calls, run 1-on-1 training, and own the numbers that come out of better selling: conversion, average order value, and repeat purchase.
What You'll Do
- Coach a team of ~30 Dietitian cum sales agents to pitch with confidence and close more effectively
- Run structured 1-on-1 training sessions and live call role-plays in Hindi / Hinglish
- Listen to and score daily calls, identify where deals and order value are being lost, and fix it
- Build and maintain pitch scripts, objection-handling guides, and upsell / cross-sell talk tracks
- Train agents to increase Average Order Value through pack upgrades and product combinations
- Improve customer trust and tone — our customers buy on relationship, not pressure
- Track each agent's progress weekly and report improvements in conversion, AOV, and repeat rate
- Onboard and ramp up new joiners on product knowledge and sales process
What We're Looking For
- 3+ years in tele-sales / inside sales, with at least 1–2 years in training, coaching, or quality (QA)
- Fluent in Hindi and Hinglish — must be able to demonstrate a live pitch, not just teach theory
- Strong grip on call structure: discovery, pitching, objection handling, and closing
- Experience coaching to metrics like conversion rate, AOV, and prepaid / repeat rate
- Comfortable listening to calls and giving direct, practical feedback
- Preferred: background in healthcare, pharma tele-consult, nutraceutical, or D2C tele-sales
Why Join Meadbery
- Own the training function for a fast-growing, profitable health brand
- Direct impact on revenue — your coaching shows up in the numbers
- New, modern office in Zirakpur
- Work directly with the founder and leadership on sales strategy
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Are you able to conduct sales training and live call role-plays in Hindi/Hinglish?
- This role is full-time, on-site in Zirakpur, Punjab. Can you work from this location daily?
- How many years of experience do you have specifically in sales training, coaching, or quality/QA (not just doing sales)?
- How many years of tele-sales / inside-sales experience do you have?
- Are you comfortable listening to and scoring agent calls daily as part of coaching?
- Which best describes your tele-sales background?
- When can you join?
- What is your expected annual salary (CTC in ₹)?
- An agent is closing deals, but customers keep picking the cheapest single pack. In 2–3 lines, how would you coach the agent to raise the order value?
- Our customers are men aged 35–55 who buy health products on trust, not pressure. How would your coaching style suit this customer?
Work Location: In person
