Team Lead – Inside Sales Location: Vadodara Experience: 3–5 Years Job Summary We are looking for an experienced and result-driven Inside Sales Team Lead to lead our inside sales team while actively contributing to sales. The ideal candidate will be responsible for managing high-intent leads, coaching the team, improving sales conversions, maintaining CRM discipline, and ensuring timely lead follow-ups. This role requires someone who leads by example and drives both individual and team performance. Key Responsibilities Personal Sales Ownership - Personally handle and close high-intent leads, including demo requests and pricing inquiries. - Set the benchmark for response time, call quality, and consultative selling. - Achieve individual sales targets while supporting overall team performance. Team Coaching & Training - Conduct daily team huddles to review previous day's performance and plan daily priorities. - Review recorded sales calls regularly and provide constructive feedback. - Train, mentor, and onboard new Inside Sales Executives. - Continuously improve the team's product knowledge and sales skills. SLA & Pipeline Management - Monitor lead response SLA and ensure timely follow-ups. - Track daily CRM updates and maintain accurate sales pipeline records. - Identify bottlenecks in the sales process and escalate critical issues when required. Cross-Functional Collaboration - Share lead quality feedback with the Marketing and Content teams. - Coordinate with Regional Sales Managers for field sales follow-ups. - Work closely with cross-functional teams to improve lead conversion and customer experience. Hiring & Onboarding Support - Participate in interviews for Inside Sales hiring. - Create and maintain sales scripts, objection-handling guides, and CRM best practices. Key Performance Indicators (KPIs) - Team SLA adherence - Lead-to-demo conversion rate - Lead-to-sale conversion rate - Personal sales closures - Team call quality score - CRM accuracy and pipeline management Qualifications - Bachelor's degree in Business, Marketing, or a related field (preferred). - 3–5 years of experience in Inside Sales, Telesales, or Consultative Sales. - Proven track record of achieving sales targets and closing deals. - Experience in coaching, mentoring, or leading sales executives. - Hands-on experience with CRM systems and sales reporting. - Strong communication, negotiation, and leadership skills. Desired Skills - Consultative selling - Team leadership and coaching - CRM management - Sales pipeline management - Performance tracking and reporting - Objection handling - Customer relationship management - Strong analytical and problem-solving skills What We're Looking For - A hands-on leader who leads by example. - Strong execution and ownership mindset. - Data-driven approach to improving sales performance. - Excellent communication and feedback skills. - Passion for building high-performing sales teams. Compensation Competitive fixed salary with attractive performance-based incentives. Compensation will be based on experience, skills, and overall fit for the role.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Experience:
- Inside sales: 2 years (Required)
Work Location: In person
