Telecaller / Telesales Executive
SHAKTI CORPORATION
Target-Oriented | Sonarpur, Kolkata, West Bengal
POSITION OVERVIEW
Job Title
Telecaller / Telesales Executive
Department
Sales & Business Development
Location
Sonarpur, Kolkata, West Bengal
Employment Type
Full-Time
Salary / CTC
₹ 12,000 – ₹ 18,000 per month (+ Performance Incentives)
Experience Required
2 to 5 Years
Qualification
Minimum: Higher Secondary (10+2); Graduation Preferred
Language Requirement
Bengali / Hindi – Preferred
Reporting To
Team Leader / Sales Manager
ABOUT THE ROLE
We are looking for a motivated and target-driven Telecaller to join our growing sales team in Sonarpur, Kolkata. The ideal candidate will have excellent communication skills in English, a proven ability to meet and exceed sales targets, and a positive attitude towards customer engagement. If you are passionate about sales and thrive in a performance-based environment, we want to hear from you.
KEY RESPONSIBILITIES
- Make outbound calls to potential and existing customers to promote products/services.
- Maintain detailed records of all calls, customer interactions, and follow-ups in CRM.
- Handle customer queries, objections, and complaints in a professional manner.
- Build and maintain strong customer relationships to ensure repeat business.
- Prepare and submit daily/weekly call reports and performance updates to the Team Leader.
QUALIFICATIONS & REQUIREMENTS
Educational Qualification:
- Minimum: Higher Secondary (10+2) from any recognized board.
- Preferred: Bachelor's Degree (any stream) – candidates with graduation will be given preference.
Experience:
- 2 to 5 years of proven experience in telecalling, telesales, or customer service roles.
- Prior experience in a target-based sales environment is highly preferred.
Language Skills
- Bengali and/or Hindi – Preferred for local customer communication.
REQUIRED SKILLS & COMPETENCIES
- Active listening skills.
- Persuasive personality with good negotiation and convincing skills.
- Time management and ability to prioritize tasks in a fast-paced environment.
- Team player with a professional and customer-first attitude.
- Integrity and adherence to call scripts and company compliance norms.
COMPENSATION & BENEFITS
Fixed Salary
₹ 12,000 – ₹ 18,000 per month
Performance Incentives
Attractive incentives on target achievement
Increment
Based on performance review
Working Days
Monday to Saturday (Sunday off)
HOW TO APPLY
Interested candidates are requested to send their updated resume to the contact details mentioned below. Shortlisted candidates will be contacted for a telephonic screening followed by an in-person interview at our Sonarpur office.
Freshers need not apply
Ideas Engineering Works | Sonarpur, Kolkata, West Bengal – 700150
Job Types: Full-time, Part-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
