VS Hospitals req Patient Care Co ordinator
Location : Kilpauk and chetpet
Interested candidates can send resume - 9843859393
Key Roles & Responsibilities1. Patient Reception & Registration
- Welcome patients politely and guide them to the right department.
- Handle OP registration, appointment scheduling, and payment process.
- Maintain accuracy in patient details and documentation.
2. Patient Guidance & Assistance
- Guide patients to consultation rooms, labs, radiology, pharmacy, and billing.
- Assist elderly patients, pregnant women, and critical patients.
- Coordinate wheelchair and stretcher support when needed.
3. Appointment Handling
- Schedule doctor appointments and follow-up visits.
- Inform patients about waiting time, doctor availability, and changes.
- Maintain daily appointment status.
4. Communication & Information Support
- Provide information about hospital services, procedures, packages, and insurance.
- Communicate clearly with patients about instructions, reports, and next steps.
- Handle patient queries with patience and clarity.
5. Inpatient (IP) Coordination
- Assist with admission formalities and room allocation.
- Coordinate with nursing, billing, and housekeeping teams.
- Support during discharge process (billing, reports, summary).
6. Patient Feedback & Service Quality
- Collect patient feedback forms and escalate issues to managers.
- Ensure high patient satisfaction by providing timely support.
- Maintain a polite, professional, and empathetic approach.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
