Job Overview:
As a Client Servicing Executive, you will act as the key bridge between clients and the internal creative team, ensuring smooth communication and successful execution of advertising and branding campaigns. You will be responsible for managing client relationships, understanding their business objectives, and delivering high-quality solutions that drive results.
Key Responsibilities:
Build and maintain strong, long-term relationships with clients by understanding their business goals and expectations.
Act as the primary point of contact for clients, ensuring seamless communication and prompt resolution of queries.
Collaborate closely with internal teams (creative, digital, strategy) to execute campaigns effectively and on time.
Manage end-to-end project execution, ensuring timelines, budgets, and deliverables are met.
Prepare client presentations, campaign reports, proposals and briefs.
Proactively identify opportunities for upselling and cross-selling services to existing clients.
Monitor campaign performance and provide actionable insights to improve results.
Conduct market research and stay updated with industry trends to provide strategic inputs.
Ensure all project documentation, communication, and records are well maintained.
Handle multiple clients/projects simultaneously in a fast-paced agency environment.
Qualifications & Skills:
Bachelor’s/Master’s degree in Marketing, Advertising, Communications, Business Administration, or a related field.
1–3 years of experience in client servicing, account management, or a similar role (preferably in an advertising/marketing agency).
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Ability to manage deadlines and work under pressure.
Client-first mindset with strong problem-solving skills.
Proficiency in Microsoft Office Suite and Google Workspace.
Understanding of digital marketing, branding, and advertising processes is a plus.
What We’re Looking for: Someone who is:
Proactive and solution-oriented
Detail-focused yet creatively inclined
Confident in handling clients independently
Passionate about branding, advertising, and delivering impactful campaigns
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
