Job Title: Operation Manager – Rental Department
Company: Newgentech Solutions
Location: Thane, Maharashtra
Salary: Depends on Experience
Job Summary
Newgentech Solutions is looking for an experienced Operation Manager – Rental Department to lead and manage our Material Handling Equipment (MHE) rental operations. The ideal candidate should have hands-on experience in rental operations within an MHE company and possess strong leadership, coordination, and customer management skills.
Key Responsibilities
- Manage day-to-day operations of the Rental Department.
- Ensure timely deployment, installation, and retrieval of rental equipment.
- Coordinate with customers, service engineers, logistics, and sales teams for smooth operations.
- Monitor equipment availability, utilization, and maintenance schedules.
- Plan preventive maintenance to maximize equipment uptime.
- Handle customer escalations and ensure prompt resolution of operational issues.
- Track rental contracts, renewals, billing coordination, and documentation.
- Maintain operational MIS reports, asset tracking, and performance metrics.
- Lead and motivate the rental operations team to achieve business objectives.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Continuously improve operational efficiency and customer satisfaction.
Required Qualifications & Experience
- Bachelor's degree in Engineering, Operations, Supply Chain, or a related field.
- Minimum 03–04 years of experience in rental operations with a Material Handling Equipment (MHE) company is mandatory.
- Strong understanding of MHE products such as forklifts, reach trucks, pallet trucks, stackers, and related equipment.
- Experience in fleet management, rental planning, and service coordination.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in MS Excel and ERP systems is preferred.
Preferred Skills
- Strong customer relationship management skills.
- Ability to manage multiple projects and deadlines.
- Analytical and decision-making abilities.
- Team management and coordination skills.
- Knowledge of inventory and asset management.
Why Join Newgentech Solutions?
- Opportunity to lead a growing rental business.
- Dynamic and professional work environment.
- Career growth opportunities.
- Competitive salary based on experience and expertise.
Salary: Depends on Experience
Pay: Up to ₹50,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
