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- Respond to customer inquiries via phone, email, chat, or social media.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Escalate complex issues to the relevant department when necessary.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Provide information about products, services, and company policies.
- Meet individual and team performance targets.
- Maintain a professional and positive attitude during customer interactions
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person