- Job Title: Front Desk Executive
Location: SiO Suites, MIDC, Koparkhairane
Experience: 2–8 Years
Job Summary
We are seeking a professional and customer-focused Front Desk Executive to manage daily front office operations, ensure seamless guest experiences, and maintain the highest standards of hospitality and service excellence.
Key Responsibilities
· Manage guest check-ins, check-outs, and all front desk operations efficiently.
· Handle reservation inquiries, email correspondence, and booking confirmations.
· Operate PMS software for reservations, guest records, billing, and daily reports.
· Coordinate with housekeeping and other departments to ensure smooth guest services.
· Address guest requests, concerns, and feedback with professionalism.
· Maintain accurate records and ensure compliance with hotel policies and procedures.
Requirements
· 2–8 years of experience in hotel front office operations.
· Mandatory hands-on experience with at least one Hotel PMS software.
· Excellent communication, interpersonal, and guest relationship management skills.
· Strong organizational abilities with attention to detail.
· Ability to work in rotational shifts and manage multiple tasks effectively.
Preference: Candidates with a professional appearance, positive attitude, and commitment to delivering exceptional guest experiences will be preferred.
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
- Food provided
- Leave encashment
Work Location: In person
