Key Responsibilities
- Manage and oversee the overall daily operations of the branch.
- Lead, motivate, and monitor the performance of the branch team.
- Ensure monthly admission, sales, and revenue targets are achieved.
- Monitor academic counselors, telecallers, and support staff.
- Handle student and parent enquiries and ensure quality counseling.
- Maintain excellent customer service and student satisfaction.
- Conduct regular team meetings, training, and performance reviews.
- Prepare and submit daily, weekly, and monthly branch reports.
- Monitor leads, follow-ups, admissions, conversions, and pending payments.
- Ensure proper documentation and accurate student records.
- Coordinate with management regarding branch performance and operational requirements.
- Resolve student, staff, and operational issues effectively.
- Implement marketing and promotional activities in the local area.
- Maintain discipline, professionalism, and a positive work culture.
- Ensure the branch follows company policies and procedures.
- Identify new business opportunities and strategies to increase admissions.
Required Skills & Qualifications
- Degree or equivalent qualification preferred.
- Experience in education, admissions, sales, or branch management is an advantage.
- Strong leadership and team management skills.
- Excellent communication and counseling abilities.
- Target-oriented and result-driven mindset.
- Good problem-solving and decision-making skills.
- Basic knowledge of MS Office and CRM systems.
- Ability to handle multiple responsibilities efficiently.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
