Job Description: Receptionist
Job Title: Receptionist
Department: Administration / Front Office
Location: Mumbai
Employment Type: Full-Time
Job Summary
We are looking for a friendly, professional, and organized Receptionist to serve as the first point of contact for our company. The ideal candidate will handle front-desk operations, welcome visitors, manage calls and correspondence, and provide administrative support to ensure smooth day-to-day office operations.
Key Responsibilities
- Greet and welcome visitors, clients, and employees in a professional and courteous manner.
- Answer, screen, and direct incoming telephone calls.
- Manage the reception area and maintain a clean and welcoming environment.
- Receive, sort, and distribute mail, courier packages, and documents.
- Schedule and coordinate appointments and meetings.
- Maintain visitor records and issue visitor passes when required.
- Respond to emails and general inquiries promptly.
- Maintain office directories, contact lists, and other front-office records.
- Assist with basic administrative and clerical tasks.
- Coordinate with housekeeping, security, maintenance, and other departments as required.
- Maintain confidentiality of company and employee information.
- Perform other duties as assigned by the management.
Requirements
- High school diploma or equivalent; a graduate degree is preferred.
- Previous experience in reception, front-office, customer service, or administration is an advantage.
- Excellent verbal and written communication skills.
- Good interpersonal and customer-service skills.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook) and office equipment.
- Ability to multitask, prioritize work, and remain organized.
- Professional appearance and positive attitude.
- Good command of English; knowledge of additional local languages is an advantage.
Key Skills
- Communication and interpersonal skills
- Customer service
- Telephone etiquette
- Time management
- Organization and attention to detail
- Problem-solving
- Multitasking
- Professionalism and confidentiality
Working days
Monday to Saturday
[Salary range - As per company standards]
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
