1. List out Query Raised Against Project by Customer on Spreadsheet Records.
2. Open / Close the Issue as Required.
3. Closure of the Query Raised by The Customer And Internal Team Member Coordinating with All the Department Heads.
Monitor & Track Live Project-ID / Order Status on Tracker/ ERP , and List it out over expeditor tracker.
4. Closing of Queries Raised by Customers.
5. Clearly Communicate the Need of Customer with the Department head or escalate situation it to the colleagues when needed.
Line up the Department Head Directly with Customer when needed.
6-Internal & Customer Follow-ups on Closure of Query, Customer Feedback Calls and Form Fill Up.
7. Maintain Day to Day Work Records as Assigned by Management and ISO Requirements.
8. Review of All Mails & Portals.
9-Alloting And Monitoring Task as Assigned to Team the Member.
10-End to End Controlling the Project and closing the Issue Within Situated Time Frame.
Pay: ₹18,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
