General Manager – Operations (Hotel)
Location: Amara Portico Hotel, Opp. New Amritsar, GT Road, Amritsar
We are looking for an experienced General Manager – Operations to manage the daily operations of our hotel and ensure excellent guest service.
Job Responsibilities
- Manage day-to-day hotel operations.
- Lead and supervise Front Office, Housekeeping, F&B, and Maintenance teams.
- Ensure guests have a great experience from check-in to check-out.
- Handle guest complaints professionally and resolve issues quickly.
- Maintain high standards of cleanliness, service, and hospitality.
- Train, motivate, and manage hotel staff.
- Monitor occupancy, revenue, expenses, and daily reports.
- Coordinate with the Sales team to increase bookings.
- Ensure all hotel policies and safety standards are followed.
Requirements
- Minimum 3–5 years of experience in hotel operations.
- Experience as a Hotel Manager, Operations Manager, or General Manager is preferred.
- Strong leadership and team management skills.
- Good communication and problem-solving abilities.
- Knowledge of hotel PMS software is an advantage.
- Candidates from Amritsar or nearby areas are preferred.
- Experience in boutique hotels or premium hotels will be an added advantage.
Salary
Base (Based on experience) + Performance Incentives
If you are passionate about hospitality and can lead a team to deliver exceptional guest experiences, we'd love to hear from you.
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement
Experience:
- Hotel management: 3 years (Preferred)
Language:
Work Location: In person
