KRA's – Branch Manager (LAP & HL)
- Achieve monthly and annual LAP & HL business targets.
- Generate quality LAP & Home Loan leads through direct and channel sourcing.
- Increase loan login and sanction conversion ratio.
- Achieve targeted monthly disbursement.
- Develop and maintain strong relationships with DSAs, connectors, property dealers and builders.
- Identify and develop new business markets and sourcing channels.
- Ensure proper customer profiling and quality case sourcing.
- Coordinate with Credit, Legal and Technical teams for smooth case processing.
- Ensure timely movement of cases from Login → Sanction → Disbursement.
- Monitor case rejection, pending cases and TAT and take corrective action.
- Maintain healthy portfolio quality and control early delinquency.
- Monitor EMI bounce, overdue and collection performance of the branch.
- Ensure effective follow-up and recovery of overdue accounts.
- Set targets and monitor the performance of Sales/Relationship Managers.
- Conduct regular daily and weekly team performance reviews.
- Train and motivate team members to improve productivity and business performance.
- Ensure complete and accurate KYC, documentation and compliance.
- Maintain proper MIS and daily/weekly/monthly business reports.
- Ensure excellent customer service and timely resolution of complaints.
- Control branch expenses and contribute towards overall branch profitability.
Pay: From ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
