Job Summary
We are looking for a Team Leader – Digitization Operations to manage daily digitization activities, lead the team, and ensure timely, high-quality project delivery while maintaining productivity, quality standards, and SLA compliance.
Skill set required for Team Leader
· Strong team management and supervision skills
· Ability to plan and monitor daily operations and targets
· Knowledge of end-to-end digitization workflow (inward → scanning → QC → metadata → storage)
· Ensuring adherence to SOPs, RFP guidelines, and quality standards
· Monitoring productivity, turnaround time, and SLA compliance
· Handling resource allocation and shift planning
· Identifying and resolving operational issues and bottlenecks
· Reviewing quality outputs and coordinating with QC teams
· Maintaining reports, dashboards, and progress tracking
· Ensuring proper handling and preservation of documents and media
· Effective client coordination and communication
· Driving continuous improvement and team performance
Required Qualifications
- Bachelor's degree in any discipline (preferred).
- 2–3 years of experience in document digitization, records management, BPO, or operations.
- Strong leadership and team management skills.
- Experience with end-to-end digitization processes (inward, scanning, QC, metadata, and storage).
- Knowledge of SOPs, RFPs, quality standards, and SLA compliance.
- Proficiency in Microsoft Excel, Word, and reporting.
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
- Are you experienced in managing the complete digitization workflow (Document Inward, Scanning, QC, Metadata Indexing, and Digital Storage)?
- Are you proficient in Microsoft Excel, including reporting and productivity tracking?
- Are you an immediate joiner? If No, please mention your notice period.
- Please mention your Current CTC and Expected CTC.
Work Location: In person
