The Dispatch Coordinator is responsible for planning, coordinating, and monitoring the timely dispatch of tiles, sanitary ware, bath fittings, and related products to customers, project sites. The role ensures accurate documentation, efficient vehicle scheduling, proper loading, and customer satisfaction through on-time deliveries.
Key Responsibilities
- Coordinate daily dispatch schedules based on sales invoices and delivery priorities.
- Prepare delivery challans, invoices, e-way bills (if applicable), and other dispatch documents.
- Coordinate with the warehouse team to ensure products are picked, packed, and loaded correctly.
- Verify product quantity, quality, shade, size, and batch before dispatch.
- Arrange and schedule vehicles for customer deliveries.
- Coordinate with transporters and drivers regarding delivery schedules and routes.
- Ensure safe loading of fragile sanitary ware and heavy tiles to minimize damage.
- Monitor dispatch status and update customers, sales executives, and management on delivery progress.
- Maintain dispatch records, vehicle logs, transporter details, and proof of delivery.
- Resolve delivery-related issues such as shortages, damages, delays, and incorrect deliveries.
- Coordinate with the sales and accounts departments regarding pending payments or delivery holds.
- Follow FIFO (First In, First Out) where applicable during dispatch.
- Ensure compliance with company SOPs and safety guidelines.
- Prepare daily, weekly, and monthly dispatch reports.
- Assist in inventory reconciliation related to dispatched materials.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
