- Facilitate response management by communicating with the target audience across all digital platforms.
- Leverage strength points and tap the target audience by developing insights through analysis of users’ comments.
- Act as an escalation point for customer servicing and share the real-time comments with the corporate digital team.
- Assist in making the customer experience better by performing benchmarking of the brand against competitors.
- Understand, analyze, measure, and report the status of brand health and brand sentiment to the Senior Management.
- Prepare reports on the brand’s performance and customer perception.
Functional Area - Marketing
Location - Valsad
State - Gujarat
Country - India
Educational Qualification - B COM, BBA
Age - 24 to 30
Experience - 1 to 2 Years
Salary Range As per industry standards
