- Plan and coordinate daily dispatch activities to ensure timely delivery of finished goods.
- Verify dispatch orders, sales orders, invoices, packing lists, delivery challans, e-way bills, and transport documents before dispatch.
- Ensure all dispatched products comply with GMP, GDP, and company quality standards.
- Coordinate with Production, Warehouse, Quality Assurance (QA), Quality Control (QC), and Sales departments for dispatch readiness.
- Ensure proper packing, labeling, palletization, and loading of pharmaceutical products as per SOPs.
- Monitor Finished Goods inventory and maintain FIFO/FEFO practices.
- Verify batch numbers, manufacturing dates, expiry dates, and quantities before dispatch.
- Coordinate with transporters, logistics providers, and courier agencies for timely shipment.
- Track shipments and ensure timely delivery to customers, distributors, hospitals, and stockists.
- Resolve dispatch-related issues, transportation delays, shortages, damages, and customer complaints.
- Maintain dispatch registers and records in ERP/SAP or inventory management systems.
- Prepare daily, weekly, and monthly dispatch reports and MIS.
- Ensure compliance with statutory documentation including GST invoices, e-way bills, and transportation regulations.
- Monitor loading and unloading activities while ensuring product safety.
- Maintain cleanliness, safety, and compliance within the dispatch area.
- Participate in internal audits, customer audits, and regulatory inspections.
- Train and supervise dispatch staff, loaders, and warehouse personnel (for Supervisor role).
- Monitor transporter performance and optimize dispatch costs.
- Coordinate with procurement and warehouse teams regarding packaging materials required for dispatch.
- Ensure proper documentation retention as per company and regulatory requirements.
Pay: ₹25,000.00 - ₹33,000.00 per month
Work Location: In person
