Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Integrated Business Planning (IBP)
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that business operations run smoothly. You will engage with different teams to gather insights and feedback, which will help in enhancing system functionality and user experience. Your role will be pivotal in maintaining the integrity of business applications and ensuring that they meet the evolving needs of the organization.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP).
- Strong analytical skills to assess system performance and identify areas for improvement.
- Experience in troubleshooting and resolving software issues in a timely manner.
- Familiarity with business process modeling and optimization techniques.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 5 years of experience in SAP Integrated Business Planning (IBP).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.