Digital Commerce, ERP & Business Systems ManagerRemote – India | Full-Time | Working with UK BusinessAbout Safety Plus
Safety Plus is one of the UK's leading independent suppliers of PPE, workwear, janitorial and workplace products, supplying businesses, public sector organisations and consumers throughout the UK.
As part of our continued growth, we are investing heavily in digital transformation, AI, automation and business systems. We operate across multiple ecommerce websites, online marketplaces, ERP and CRM platforms and are looking for an experienced Digital Commerce, ERP & Business Systems Manager to help drive our next phase of growth.
This is a senior hands-on role working directly with the Managing Director and senior leadership team.
If you enjoy solving business problems using technology, automation and digital innovation, we'd love to hear from you.
About the Role
You will be responsible for managing and continuously improving our complete digital ecosystem.
This role combines ecommerce, ERP, CRM, digital marketing, automation and business operations into one exciting position.
You will work closely with developers, marketing agencies, software providers and our UK management team to ensure every system works together efficiently.
This is not just an ecommerce role.
We're looking for someone who understands business as well as technology.
Key ResponsibilitiesEcommerce
- Manage and develop Shopify websites
- Improve website performance and conversion rates
- Manage B2B and B2C ecommerce operations
- Optimise customer journeys
- Product catalogue management
- Pricing and promotional management
- Improve UX and customer experience
ERP & CRM
Manage and optimise business systems including:
- Odoo ERP
- Zoho One
- Zoho CRM
- Customer Portals
- Dealer / Trade Portals
- Sales workflows
- Purchasing workflows
- Inventory management
- Order processing
- Workflow automation
Marketplaces
Manage and optimise marketplace operations including:
- Amazon Seller Central
- Amazon Vendor
- eBay
- OnBuy
- ManoMano
- B&Q Marketplace
- Other UK marketplaces
Digital Marketing
Lead and manage:
- Google Ads
- Google Shopping
- Performance Max Campaigns
- Google Merchant Centre
- SEO Strategy
- PPC Campaigns
- Google Analytics (GA4)
- Meta Business Suite
- Facebook Ads
- Instagram Ads
- LinkedIn Marketing
- Email Marketing
- Marketing Automation
- Social Media Management
Business Systems
Develop and improve:
- ERP integration
- CRM integration
- Warehouse integration
- API integrations
- AI implementation
- Reporting dashboards
- Business Intelligence
- Automation
- Workflow optimisation
- Data management
- Digital transformation projects
Leadership
- Work directly with the Managing Director
- Liaise with UK management
- Manage software vendors
- Manage developers
- Manage marketing agencies
- Recommend new technology
- Lead digital projects
- Deliver measurable business improvements
Skills & Experience
We are looking for someone with strong experience across multiple platforms.
Essential Experience
- Shopify
- Odoo ERP
- Zoho One
- Zoho CRM
- Ecommerce Management
- ERP implementation
- CRM systems
- Customer Portals
- API Integrations
- Inventory Management
- Marketplace Management
- Business Process Automation
Digital Marketing Experience
Strong knowledge of:
- Google Ads
- Google Analytics (GA4)
- Google Merchant Centre
- Google Shopping
- SEO
- PPC
- Meta Business Suite
- Facebook Advertising
- Instagram Advertising
- LinkedIn Marketing
- Email Marketing Platforms
- Marketing Automation
Marketplace Experience
Experience managing:
- Amazon
- eBay
- OnBuy
- ManoMano
- B&Q Marketplace
- Other ecommerce channels
Technical Skills
Experience with:
- API Integrations
- ERP Systems
- CRM Systems
- AI Tools
- ChatGPT
- Microsoft Copilot
- Business Intelligence
- Power BI (advantage)
- Excel
- SQL (advantage)
Personal Qualities
You should be:
- Commercially minded
- Hands-on
- Highly organised
- Analytical
- An excellent communicator in English
- A problem solver
- Self-motivated
- Able to work independently
- Comfortable working with UK management
- Passionate about continuous improvement
What Success Looks Like
Within your first 12 months you will:
- Improve website conversion rates
- Streamline business processes
- Successfully integrate and optimise ERP and CRM systems
- Increase marketplace sales
- Improve reporting and business intelligence
- Enhance SEO and digital marketing performance
- Introduce AI and automation to reduce manual work
- Improve operational efficiency across the business
What We Offer
- Long-term career with an established UK business
- Opportunity to work directly with senior management
- Exposure to the latest ecommerce and ERP technologies
- Flexible remote working
- Career progression
- Performance-based bonuses
- Opportunity to travel to the UK (where required)
- Work on exciting digital transformation and business growth projects
Employment Details
- Location: Remote (India)
- Hours: Full-time with overlap to UK working hours
- Employment Type: Permanent
- Start Date: Immediate
How to Apply
Please send:
- Your CV
- A covering letter outlining your relevant experience
- Details of ERP, CRM and ecommerce platforms you have managed
- Examples of digital transformation or automation projects you have delivered
- Your notice period
- Your expected monthly salary (INR)
If you are passionate about ecommerce, ERP, digital marketing and business transformation and want to help build the future of a growing UK business, we'd love to hear from you.
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
Work Location: Remote
