FOURESS SYNERGY TRADING (HK) LTD.
Unit 1411, 14/F, Cosco Tower, 183 Queen's Road Central, Sheung Wan, Hong Kong
Sales Scrum Master & CRM Coordinator
Location: Remote – India Employment Type: Full-Time Department: Sales / E-commerce
About Fouress Synergy
Fouress Synergy Trading (HK) Ltd. is a Hong Kong–based general trading company with a growing global sales and e-commerce operation. Our teams work across regions to source, sell, and deliver products through both online and offline channels — and we run our sales floor with the discipline of a product team: daily stand-ups, clear KPIs, and a single source of truth in our CRM.
Role Overview
We are looking for a technically capable, detail-oriented Scrum Master to support and monitor our global sales team. This is not a traditional Scrum Master role — you will be embedded in daily sales operations, owning CRM governance, process compliance, and team coordination.
Key Responsibilities
- Conduct daily Scrum calls with sales representatives across regions — tracking leads, follow-ups, offers, and deal progress
- Onboard every new sales hire onto Fouress CRM protocols — explain workflows, field usage standards, data entry rules, and reporting expectations
- Monitor sales executives for adherence to all CRM procedures and escalate non-compliance
- Actively use Zoho CRM daily — create, update, and audit records as needed
- Track and report on sales KPIs using Power BI dashboards
- Identify process gaps and flag them to management with data to back it up
- Maintain documentation of CRM SOPs and update them as protocols evolve
- Coordinate between sales, procurement, and operations teams to ensure pipeline visibility
Requirements
- 2–4 years in a sales coordination, CRM operations, or Scrum/project coordination role
- Hands-on experience with any CRM; Zoho CRM is a strong plus
- Working knowledge of Power BI or similar BI tools
You'll Thrive in This Role If You
- Are process-driven and comfortable holding others accountable to standards
- Communicate clearly and confidently across regions, time zones, and seniority levels
- Are detail-obsessed — clean data and consistent documentation matter to you
- Can turn observations into structured, data-backed recommendations for management
How to Apply
Send your resume with the subject line “Sales Scrum Master & CRM Coordinator” to [email protected]. Shortlisted candidates will be contacted for an initial video interview.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: Remote
