The Lead CMDB and Service Data Management provides deep expertise in configuration management processes and oversees their execution across complex enterprise environments. The role is responsible for ensuring the accuracy, completeness, and reliability of CMDB data, while continuously improving configuration management practices and tool capabilities.
The role focuses on driving operational excellence, strengthening governance, and enabling service-aware data models that support ITSM processes such as incident, change, and problem management. It plays a key role in ensuring that configuration data is effectively leveraged to improve service reliability, operational decision-making, and risk management.
Working closely with IT teams, architecture, and external partners, the Lead CMDB and Service Data Management ensures that Service Integration tools are effectively integrated with CMDB and remain stable, secure, and aligned with evolving business and technology needs.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
