Position Overview
The Pre-Sales Engineer for IT Systems will play a critical role in guiding the sales process through expert technical knowledge, solution design, and client engagement. The ideal candidate will possess deep expertise in Server Compute, Storage Design, Active & Passive Networking & Firewall Technologies.
The candidate is to be a subject matter expert (SME) in this domain.
Technical Expertise in Server Design
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Possess in-depth technical knowledge on Server Design
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Ability to design Servers with VM Wares and Virtualization for optimized compute
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Ability to design Servers for high Compute Applications like CCTV Surveillance
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Optimum choice of Servers from HP & Dell for Compute requirements in ELV systems
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Ability to read the RFP specifications and choose the technically compliant & price optimized server
Technical Expertise in Storage Design
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Possess in-depth technical knowledge on Storage Design – DAS, NAS & SAN
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Choosing the right storage for the specific applications like CCTV Video etc
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Ability to design & configure storage requirements based on DAS, NAS & SAN
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Ability to read the RFP specifications and choose the technically compliant & price optimized storage
Technical Expertise in Active Networking
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Possess in-depth technical knowledge on Active Network
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Ability to design Core, Distribution, Aggregation and Edge Networks
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Knowledge of Core Network Switch Selection including Fibre Optic Modules etc
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Knowledge of HP, Cisco, Allied Telesis, Extreme etc product lines
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Knowledge of SME & Enterprise Series of Networking Switches
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Ability to read the RFP specifications and choose the technically compliant & price optimized network switch
Technical Expertise in Passive Networking
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Possess in-depth technical knowledge on Passive Network
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Ability to design both Copper & Fibre Networks
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Ability to choose the right components in Passive Design
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Knowledge of LIU, Copper to FO converters, passive racks etc
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Knowledge of Fibre Optic Cable Laying in Campus and Cities
Technical Expertise in Wireless Networking
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Possess in-depth technical knowledge on Wireless Network
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Ability to design Wireless Access Points using different brands
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Ability to choose the right components in Wireless Networking
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Ability to read the RFP specifications and choose the technically compliant & price optimized wireless access point
Technical Expertise in Firewalls
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Possess in-depth technical knowledge on Firewall Design
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Ability to design Firewalls using different brands
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Ability to read the RFP specifications and choose the technically compliant & price optimized firewall
Vertical Expertise
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Smart City CCTV Solution Design
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Smart Buildings CCTV & Access Solution Design
Solution Design & Configuration
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Collaborate with sales teams to understand client requirements, offering tailored solutions that meet their security needs.
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Design, configure, and quote system solutions ensuring they are practical, competitive, and within project constraints.
Customer Engagement
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Act as the primary technical liaison between the sales team and clients, addressing any technical queries or concerns.
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Attend client meetings and site visits to assess requirements and provide expert insights.
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Must be capable of acting as a SME to convince the customer on our selected stack
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Must be capable of acting as a SME in helping consultants with tender design
Proposal & Documentation
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Support the preparation of technical proposals, RFP/RFQ responses, and system designs.
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Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers.
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Should have a good command on MS Word and MS Excel to make solution documents and costing sheets
Costing Analysis
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Support the sales team by choosing optimum brand with the right pricing
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Co-ordination with OEM for pricing
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Should be able to prepare complete costing sheet in MS Excel
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Should be able to present various options of Technology Stack that meets customer needs both technically & commercially
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Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers.
Training & Development
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Stay updated with the latest advancements in IT technologies.
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Take regular training from our OEMs
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Provide training sessions to the sales team on the technical benefits and features of products and solutions.
Qualifications
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B.E in any electrical, industrial or instrumentation stream
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Minimum 5 experience in a pre-sales or technical role, specifically for CCTV and Access Control systems.
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In-depth knowledge of IT
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Preference to CCNA/Equivalent Certification in Network Design
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Preference to Fortinet/Equivalent Certification in Firewall Design
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Preference to Certifications in Server & Storage Design
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Preference to VMWare design Certification
