Serve as the primary point of contact for clients and team members.
Manage incoming and outgoing communications (calls, emails, and messages).
Maintain and update records of customer interactions.
Payment Follow-Up:
● Proactively follow up on pending payments from clients.
Ensure timely collection of payments and maintain accurate payment records.
Address customer queries related to invoices and payment schedules.
Customer Handling:
● Resolve customer inquiries and concerns efficiently through phone calls and emails.
Build strong client relationships and ensure customer satisfaction.
Provide product/service information and suggest solutions tailored to client needs.
Administrative Tasks:
● Organize and maintain office documents and records.
Coordinate with internal teams to ensure smooth operations.
Assist with scheduling meetings, appointments, and reminders.
Required Skills
Communication Skills:
● Proficient in English, Hindi, and Marathi (verbal and written).
Strong interpersonal and customer service abilities.
Follow-Up Skills:
● Persistent and professional in tracking payment statuses.
Ability to handle payment delays tactfully while maintaining good client relations.
Problem-Solving:
● Ability to address and resolve customer concerns effectively.
Technical Proficiency:
Familiarity with MS Office (Excel, Word, etc.) and CRM software.
Qualifications
● Bachelor’s degree in Business Administration or a related field (preferred).
● Previous experience in office administration or customer handling is advantageous.
● Strong organizational and multitasking skills
Contact No. : - +91 9373575207.
Email : - [email protected]
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid sick time
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
