We are looking for enthusiastic and customer-focused Customer Care Executives to join our team. The ideal candidate should have excellent communication skills and a passion for providing exceptional customer service. The role involves handling inbound customer calls, understanding customer concerns, and providing accurate and timely resolutions.
Key Responsibilities
- Handle inbound customer calls in a professional and courteous manner.
- Understand customer queries and provide appropriate solutions.
- Resolve customer concerns while ensuring a positive customer experience.
- Maintain accurate records of customer interactions in the system.
- Escalate unresolved issues to the concerned team whenever required.
- Ensure adherence to company policies, quality standards, and process guidelines.
- Meet daily productivity and customer satisfaction targets.
Immedaite Joiners Required:
Interested candidates can share their CV's at [email protected]
Contact No: 9130190811
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
