An HR Executive in the retail industry manages day-to-day human resources operations, focusing on recruitment, onboarding, employee relations, and training for store staff, while ensuring compliance with labor laws and supporting store managers with HR-related issues to promote a productive and engaged workforce. Key responsibilities include managing the hiring process, administering benefits, conducting performance appraisals, resolving conflicts, and maintaining accurate employee records.
Key Responsibilities
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https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Recruitment+%26+Onboarding&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIDhAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Oversee and manage the entire recruitment process for retail staff, from job posting and screening candidates to conducting interviews and facilitating new hires' onboarding.
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Employee+Relations&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIERAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Address employee grievances, resolve workplace conflicts, and provide guidance to retail managers on disciplinary actions and performance management.
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Training+%26+Development&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIEBAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Develop and coordinate training programs for retail employees, covering topics such as customer service, product knowledge, and compliance with company policies.
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Policy+%26+Compliance&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIExAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Ensure adherence to labor laws and internal HR policies by providing necessary support and guidance to both employees and managers.
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Performance+Management&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIDxAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Support the performance appraisal process, provide feedback, and help develop employee improvement plans.
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=HR+Operations&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIEhAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Maintain accurate employee records, administer compensation and benefits programs, and manage the Human Resource Information System (HRIS).
- https://www.google.com/search?sca_esv=509bbfbba140ee12&rlz=1C1CHBD_en-GBIN1166IN1167&cs=0&q=Employee+Engagement&sa=X&ved=2ahUKEwjG2OH1sq-PAxVBRWcHHXg9OyoQxccNegQIFBAB&mstk=AUtExfA7ZzjbH7OC__xfc-Y9XkJU3oKfVGG9MCSw90ZFZ8qPkTQpVFF4a0pEaZ59UihQNbEgwggZIgUQpX_q8t5McKxY1mBck8MJDscuvA3zBtaSozjySVrvMxi0ji7O2zfQ0yIsXbhEtY5zr6PB_UkAWBwe6QjMFHRMurUYbO7ZU2jp0BkdK4ZWiX6Qm9BuE9MLmsZb&csui=3:
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Work on initiatives to enhance employee satisfaction and engagement, which is vital for a positive and productive retail environment.
Required Skills & Qualifications
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Education:
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A Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience:
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At least 3 years of HR experience, with a preference for experience in the retail or FMCG (Fast-Moving Consumer Goods) sector.
- Technical Skills:
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Proficiency with HRIS and Microsoft Office Suite.
- Soft Skills:
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Strong communication, interpersonal, problem-solving, and conflict resolution skills.
- Knowledge:
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Solid understanding of HR policies, labor laws, and best practices in retail HR management.
