Position Details
Job Title: Institution Manager / Operations Manager
Department: Administration & Operations
Reporting To: Director / Principal / Management
Job Type: Full-Time
About the Role
We are seeking a highly responsible, disciplined, and proactive Institution Manager to oversee the complete day-to-day operations of our educational institution. The candidate will be responsible for ensuring smooth administration, staff coordination, student support, admissions management, operational efficiency, and overall institutional discipline.
The ideal candidate should possess leadership qualities, problem-solving ability, communication skills, and the capability to independently manage institutional operations while coordinating with management, faculty, students, parents, and support staff.
Key Responsibilities1. Administration & Operations
- Oversee daily institutional operations and administrative activities
- Ensure smooth functioning of all departments
- Maintain discipline, punctuality, and operational standards
- Develop and implement operational processes and systems
- Monitor cleanliness, infrastructure, maintenance, transport, and security
- Handle operational issues and escalations efficiently
2. Staff Coordination & Supervision
- Coordinate with teaching and non-teaching staff
- Monitor staff attendance, performance, and discipline
- Assign operational responsibilities and follow up on execution
- Support staff recruitment and onboarding when required
- Build accountability and positive work culture
3. Admissions & Student Management
- Oversee admissions coordination and inquiry management
- Ensure proper counseling and follow-up with prospective students/parents
- Improve student onboarding experience
- Handle student and parent concerns professionally
- Support student retention initiatives
4. Academic Coordination Support
- Coordinate with academic heads and faculty members
- Ensure timetables, schedules, and academic activities run smoothly
- Monitor attendance systems and classroom coordination
- Support examination and event management activities
5. Finance & Administrative Support
- Coordinate fee collection follow-ups
- Monitor operational expenses and vendor coordination
- Maintain records, reports, and documentation
- Assist management with budgeting and administrative reporting
6. Compliance & Documentation
- Ensure institutional policies and compliance requirements are maintained
- Maintain student, staff, and operational records properly
- Coordinate audits, inspections, and documentation processes
7. Communication & Relationship Management
- Act as the coordination point between management, staff, students, and parents
- Maintain professional communication standards
- Resolve conflicts and operational issues diplomatically
Required QualificationsEducation
- Bachelor’s Degree (mandatory)
- MBA / PGDM / Education Administration preferred
Experience
- Experience in administration, operations, or educational institutions preferred
- School, college, coaching institute, or training center experience is an advantage
- Freshers with strong leadership and management capability may also apply
Required Skills
- Strong leadership and team management
- Good communication in English and local language
- Administrative and operational management ability
- Problem-solving and decision-making skills
- Computer proficiency (MS Excel, Word, Email)
- Ability to handle pressure and multitask
- Professional behavior and discipline
- Strong coordination and follow-up skills
Compensation StructureProbation Period
- Initial 3–4 months probation period
- Salary during probation: ₹18,000 per month
Post Probation
- Based on performance evaluation, salary may be revised up to:
- ₹30,000 per month
Performance Evaluation Parameters
- Operational efficiency
- Staff management
- Admissions support performance
- Discipline and accountability
- Parent/student satisfaction
- Reporting and coordination quality
Working Expectations
- Strong ownership mindset
- Availability during institutional operational hours
- Ability to independently manage responsibilities
- Willingness to support institutional growth initiatives
Preferred Candidate Profile
We are looking for someone who is:
- Responsible and disciplined
- Energetic and proactive
- Organized and detail-oriented
- Capable of leading teams
- Professional in communication and appearance
- Interested in long-term growth with the institution
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
