Hiring: Customer Support Executive – Concentrix Pune
Location: Pune, Maharashtra
Job Type: Full-Time
Process: Voice / Blended Process
Job Responsibilities:
- Handle customer queries through calls, chat, and email.
- Provide accurate information and resolutions to customers.
- Maintain high levels of customer satisfaction.
- Document customer interactions and follow process guidelines.
- Meet quality, productivity, and performance targets.
- Escalate complex issues to the appropriate team when required.
Eligibility:
- Graduates can apply.
- Freshers and experienced candidates are welcome.
- Excellent English communication skills.
- Good typing and computer skills.
- Customer-centric approach with strong problem-solving abilities.
Preferred Skills:
- Strong verbal and written communication.
- Ability to work in rotational shifts.
- Basic knowledge of MS Office and customer support tools.
- Positive attitude and willingness to learn.
Benefits:
- Competitive salary package.
- Incentives and performance bonuses.
- Career growth opportunities.
- Professional training and development.
- 5 Days Working (Process Dependent).
Interested candidates can apply now or share their updated resume.
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
