Job description:
Join Our Team at Derma MD Clinics!
Role: Front Desk Executive
Location: Derma MD Clinics, Hiranandani Estate, Thane
Requirements: Immediate Joining | Onsite Role
About Derma MD Clinics:
At Derma MD Clinics, we combine the science of dermatology with the art of aesthetics. Led by a team of dermatologists and skin experts, we offer advanced, evidence-based skin and hair treatments powered by cutting-edge technologies and medical-grade products. Our clinics are designed to provide a premium, personalized experience to each client, with a strong focus on safety, transparency, and long-term skin health.
We are now expanding our team and looking for a Front Desk Executive who brings both operational acumen and a flair for client-centric hospitality.
Role Overview:
As a Front Desk Executive, you will play a pivotal role in the day-to-day functioning of our clinic. You will be responsible for overseeing administrative and basic clinical operations, ensuring a seamless client journey—from consultation to post-treatment care. This is a dynamic, hands-on role that combines scheduling, client communication, team coordination, and service promotion.
Key Responsibilities:
- Greet clients and manage check-ins, consultations, and appointment scheduling
- Answer calls and respond to patient queries
- Manage incoming leads through calls, WhatsApp, and digital platforms; ensure timely follow-ups
- Maintain treatment schedules, doctor’s calendars, and client records using clinic software/CRM
- Handle billing, petty cash, and expense records
- Manage the clinic floor and appointment queue
- Book appointments using Clinic ERP software (training provided)
- Coordinate with dermatologists and therapists for smooth clinic operations
- Ensure stock management, inventory tracking, and timely procurement of clinic supplies
- Assist in developing and managing pricing packages, service plans, and promotional offers
- Track clinic KPIs, feedback, and client satisfaction metrics
- Maintain a polished, professional, and warm presence at the front desk
Candidate Requirements:
- Minimum 2–3 years of experience in clinic management, medical front desk, or customer-facing roles in the beauty/healthcare/wellness industry
- Strong communication and interpersonal skills; fluent in English and Hindi/Marathi
- Familiarity with CRM systems or clinic software preferred
- Highly organized, detail-oriented, and comfortable with multitasking
- Basic computer skills including MS Office and Excel
- A passion for skincare, aesthetics, and wellness is a strong advantage
- Ability to handle confidential information with professionalism and discretion
- Minimum qualification: HSC Passed
Working Hours and Schedule:
- Full-time position
- 9-hour day shift
- One weekly off (weekday only)
Salary and Benefits:
- ₹25,000 – ₹30,000 per month, based on skills and experience
- Yearly Paid & Sick Leaves
- Employee discounts and store credit points
- Leave encashment
Application Process:
Submit your detailed resume to [email protected] with the subject line “Job Application – Front Desk Executive”.
Fill your details on below link:
https://forms.gle/rM49jDsV4nH3GSwk9.
For queries, contact via WhatsApp or phone at +91 - 9082773517.
Additional Information:
We are looking for someone who is committed to long-term employment, has a pleasant personality, and excels in communicating with people. If you have a smiling face and a friendly demeanor, we’d love to hear from you!
Join us and be part of a dynamic team dedicated to excellent skincare service!
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Front desk: 2 years (Required)
Language:
Work Location: In person
