Clinic Manager – Korean Skin & Hair Clinic (KorinMi)
Location: Gurgaon / South Delhi
Full-Time | On-Site | Customer-Facing Role | Females only
About KorinMi
KorinMi is India’s first Korean Skin & Hair Clinic, delivering advanced Korean skin and hair treatments using 3D diagnostic technology and personalised treatment plans designed for Indian skin and hair.
We are expanding and building disciplined, high-performance clinics with premium hospitality and strong revenue ownership.
Role Overview
We are hiring a hands-on Clinic Manager who will be the primary face of the clinic and lead daily front-of-house operations.
This role requires full-time presence at the reception area during operational hours. The Manager will personally greet clients, oversee consultations, monitor revenue performance, and ensure seamless clinic operations.
Key Responsibilities
Front-of-House Leadership (Primary Responsibility)
- Be physically stationed at reception during clinic hours
- Personally meet and greet clients
- Monitor client flow, wait time, and service experience
- Oversee consultation allocation and billing process
- Ensure rebooking, referrals, and Google review requests are executed
Revenue & Conversion Management
- Drive daily, weekly, and monthly revenue targets
- Track walk-ins, 3D consultations, and conversion percentage
- Monitor new vs repeat client footfall
- Drive package closures and product sales
- Track missed opportunities (no-shows, consultation non-conversions)
Team Management
- Supervise doctors, therapists, and front desk staff
- Conduct daily morning huddles
- Ensure SOP adherence and service standards
- Coach team on communication and client conversion
Operations & Reporting
- Ensure accurate CRM (Zenoti) entries and billing
- Monitor daily collections and reconciliation
- Track inventory and product movement
- Maintain hygiene and premium clinic standards
- Share daily and weekly performance reports with leadership
Candidate Profile
- 3–5 years experience in clinic management, salon operations, aesthetic clinic, dermatology clinic, or premium service environment
- Strong client-facing personality
- Comfortable handling daily sales targets and numbers
- Confident in managing a team
- Process-driven and disciplined
Salary & Benefits
- Fixed salary up to ₹50,000 per month
- Performance incentives linked to revenue and conversion targets
- Growth opportunity with upcoming clinic expansion
Important
This is a highly hands-on role requiring strong on-floor presence and active involvement in client interaction and revenue performance.
To Apply
Send your CV on WhatsApp to: +91 85888 55222
Job Type: Full-time
Pay: ₹50,000.00 per month
Work Location: In person