JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The CMMS Manager is a subject matter expert responsible for the overall administration, optimization, and strategic management of the Computerized Maintenance Management System (CMMS). This pivotal role ensures the platform effectively supports maintenance operations, drives data-driven decision-making, and enhances the lifecycle management of client assets. The manager will act as the primary liaison between technical teams, operations staff, and client stakeholders to guarantee system integrity, user adoption, and continuous process improvement.
Key Responsibilities
System Administration & GovernanceOversee the day-to-day operation, configuration, and maintenance of the CMMS platform (e.g., Corrigo, Maximo).
Manage user profiles, security roles, and access permissions across the portfolio.
Lead the implementation and testing of system upgrades, patches, and integrations with other business systems.
Establish and enforce data governance standards to ensure the accuracy and consistency of all information within the system.
Data Analytics & ReportingDevelop and maintain a suite of standard reports, dashboards, and KPIs for operational performance, asset health, and financial tracking.
Analyze work order data, maintenance history, and asset performance to identify trends, root causes of failures, and opportunities for operational efficiency.
Prepare and present regular performance reports to internal leadership and client stakeholders.
Support ad-hoc data requests and deep-dive analyses to solve complex operational challenges.
Training & User SupportServe as the primary point of contact and subject matter expert for all CMMS-related inquiries.
Develop and deliver comprehensive training programs and materials for all user groups, including technicians, facility managers, and administrative staff.
Drive user adoption and proficiency by providing ongoing support, troubleshooting assistance, and promoting best practices.
Process Improvement & StrategyContinuously evaluate existing workflows and business processes related to the CMMS, recommending and implementing improvements to enhance efficiency and effectiveness.
Collaborate with operations leaders to align the CMMS strategy with broader account and client objectives.
Stay current with industry trends and emerging technologies (e.g., IoT, mobile solutions, predictive analytics) to inform the long-term CMMS roadmap.
Qualifications & Skills
Education: Bachelor’s degree in Information Systems, Engineering, Facilities Management, or a related field is preferred.
Experience: A minimum of 5-7 years of direct experience in administering a large-scale CMMS in a corporate real estate or industrial environment.
Proven experience with leading CMMS platforms such as Corrigo, IBM Maximo, or similar systems is required.
Demonstrated experience in a multi-site, multi-client portfolio is highly desirable.
Technical Skills: Expert-level understanding of maintenance and reliability principles, including work order management, preventive/predictive maintenance, and asset management.
Strong proficiency in data analysis and visualization tools (e.g., Microsoft Excel, Power BI, Tableau).
Familiarity with system integration methods and APIs.
Soft Skills: Excellent analytical and problem-solving abilities with a keen attention to detail.
Superior communication and interpersonal skills, with the ability to translate technical concepts to non-technical audiences.
Strong project management and organizational skills, capable of managing multiple priorities in a fast-paced environment.
A collaborative mindset with a focus on customer service and driving results.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
