Position: Telecaller – Admission Department
Department: Admissions
Location: Gautam Singhania Global School
Reports To: Admission Manager / Business Development Head
Job Summary
The Telecaller is responsible for contacting prospective parents, generating admissions enquiries, scheduling school visits, and providing accurate information about the school's academic programs, facilities, and admission process. The role requires excellent communication skills, strong follow-up abilities, and a customer-focused approach to maximize admissions.
Key Responsibilities
- Handle inbound and outbound calls related to admissions.
- Contact prospective parents from enquiry databases and generated leads.
- Explain the school's curriculum, facilities, fee structure, and admission process.
- Schedule campus visits, counselling sessions, and interaction meetings.
- Follow up regularly with prospective parents until the admission process is completed.
- Convert enquiries into admissions by maintaining timely communication.
- Respond to admission-related queries through phone, email, and WhatsApp professionally.
- Coordinate with the Admission Counsellor regarding scheduled appointments and walk-ins.
- Generate daily, weekly, and monthly call reports and admission conversion reports.
- Assist during admission drives, school events, and promotional activities.
- Maintain confidentiality of student and parent information.
- Achieve daily calling targets and admission conversion goals.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
