A real estate team in Toronto, Canada is seeking an experienced outgoing, positive, and committed individual who passionate on client service and administration! The ideal candidate for this position will have a sharp mind, be highly organized, self-motivated, and possess an exceptional eye for detail. Customer service skills are a must. The candidate should enjoy working with checklists and ensuring tasks are completed efficiently. The role offers the possibility of obtaining a closed work permit for two years and an open work permit for the spouse, with the potential for PR status after two years.
Duties and responsibilities:
- A positive and energetic attitude open to engaging clients and prospects.
- A desire to help people achieve their goals, and a strong commitment to your work each day. Not afraid to make calls, and step outside of a comfort zone.
- Add contacts and contact activity notes to the database. Accuracy is important.
- Run the monthly report to reconcile and validate correct Database information.
- Reinforce the daily prospecting routines. Database additions, prospecting set up, personal note set up for the agent, and follow up calls. Maintain the Active Business records for clients currently buying or selling property
- Follow up calls and Active Client communication on behalf of the team - phone calls, text, and email.
- Monitor showings for listings, and add to notes program so we are ready to do follow up with showing agents. Buyers: Update clients on behalf of the Agent
- Preparing listing documents and offers using Online tools/web sites
- Uploading and updating listings on MLS
- Booking appointments and tracking confirmations – following up where required
- Creating flyers and other marketing materials, sending marketing emails
- Manage Social Media Accounts
- Co-ordinating listing property set-up/preparation, such as booking /coordinating /scheduling photographers and other third parties
- Organize filing systems, e-mail, and appointments
- Managing Emails and follow up on clients– day to day correspondence, mass email campaigns, etc.
- Other duties as assigned
Skills and Academic Requirements :
- Master's Degree
- Must be fluent in English and Malayalam
- Excellent email and verbal communication (a must!)
- High in Accuracy and punctuality
- Multi-tasking
- Strong Computer knowledge and Internet
- Advanced Microsoft office skills
- Assisting with preparation, editing, and formatting of marketing content/images and flayer contents.
Job requirements:
- Prior experience in the real estate industry or as an office manager/PRO/ Senior BPO Customer Service Associate Experience 5-6 years Minimum (required)
- Strong Verbal/ written communication skills, courteous telephone manner
- Exceptional customer service skill and attentional to detail.
- Candidates are required to have a Post Graduation preferred
- Possesses a excellent understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
- Communicates well, both verbally and written
Job Nature and Schedule
Job Type: Full-time
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
Education:
Language:
- Malayalam , English (Required)
Shift availability:
Work Location: In person
